Contact information

Contact Us

Get in Touch with Prezoon Shop

At Prezoon Shop, customer satisfaction is our top priority. Whether you have questions about a product, need assistance with an order, require technical support, or simply want to provide feedback, our dedicated support team is always ready to assist you.

We strive to provide prompt, professional, and reliable customer service to ensure that your experience with Prezoon Shop is smooth and enjoyable.

Please feel free to contact us using the information below, and we will do our best to respond as quickly as possible.


Customer Support

Email: support@prezoon.shop

Support Availability:
Monday – Sunday, 24 Hours a Day

Our support team is available around the clock to help with:

  • Order inquiries

  • Product access issues

  • Payment-related questions

  • Technical assistance

  • General customer support

  • Business and partnership inquiries


Office Address

Prezoon Shop

Suite No. 308, Himalayan Business Center
Durbar Marg, Kathmandu 44600
Bagmati Province, Nepal


Response Time

We aim to respond to all customer inquiries as quickly as possible. Most support requests receive a response within 24 hours, although response times may vary during periods of high demand.

To help us assist you efficiently, please include relevant details such as your Order ID, registered email address, and a brief description of your issue when contacting support.


Thank You

Thank you for choosing Prezoon Shop. We value your trust and appreciate the opportunity to serve you. Our team is committed to providing excellent support ad ensuring a positive experience for every customer.